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About Convergys

Number of Employees: 125K+

Headquarters: 201 East Fourth Street Cincinnati, Ohio 45202

Convergys strives to provide clients with the ability to consistently deliver exceptional customer service. Through customer management solutions, clients are able to reduce operational costs and increase customer satisfaction through technical support, outbound services, analytics and many other features. No matter the industry a company operates in, it is possible to boost customer management practices through Convergys industry-specific solutions. Many clients taking advantage of these solutions include those operating in the technology, communications, healthcare and travel industries.

What to Expect When Interviewing

There are several ways to apply for employment through Convergys, including through online application processes and through staffing agencies. The interview process itself is extremely detailed, with many technical questions. Job applicants may or may not be required to complete computer-based testing before going through an actual interview, and it should be expected that much conversation about the interview will take place via email.

Recent Awards

  • Top 100 Company to Watch for Remote Jobs, Flex Jobs, 2015
  • BPO Employer of the Year, International ICT Awards 2013
  • Best in Competencies and Skill Development, Brandon Hall Excellence 2013