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Number of Employees: 22K+
Headquarters: 1441 Gardiner Lane Louisville, KY 40213
A&W Restaurants, a subsidiary of Dr. Pepper Snapple Group, is a casual, fast food restaurant chain famous for being the first success food franchise in the United States. Customers visit over 1100 United States and international locations for the company's signature root beer and root beer floats and dine on food dishes including hamburgers, hot dogs, cheese curds, breaded chicken tenders, and thick ice cream treats called Polar Swirls. Select locations still operate as drive-in eateries, while others maintain a casual, sit-down atmosphere.
The interview process at A&W Restaurants mainly involves submitting an application, either in-person at a franchise location or job fair, or online, and then either following up with a phone call or waiting to receive one from management. At the scheduled interview, the candidate will need to discuss experience with food and cash handling and answer various interview questions, depending on the location. Some included "What is your worst quality (as an employee)," "Is the customer always right?" and "What would you do if a customer did not like the food?"
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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.
Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.
Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.