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Number of Employees: 5000+
Headquarters: N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051, Phone:(262) 703-7000. Fax: (262) 703-7115
Kohl's is a department store chain that was started by Maxwell Kohl in 1946. While today's Kohl's stores sell clothing and accessories, the original stores were supermarkets called Kohl's Food Stores. In 1962 the first Kohl's Department store was opened in Brookfield, Wisconsin. Originally, Kohl's department stores were at the middle of the road as far as pricing and sold a range of products, from candy to sporting goods to engine oil. Today, Kohl's offers traditional department store fare in its more than 1100 stores located in every state except Hawaii. Most stores are freestanding, although locations in enclosed shopping malls do exist.
The majority of applicants that interview for a position at Kohl's report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face or group interview with a store manager in which standard interview questions are posed. An example might include a question such as, "How do you know when a customer is satisfied?" Management positions may be required to take a personality test, be asked to submit to a drug test and participate in a group interview. Potential employees can apply online or in person, and phone interviews are sometimes conducted.
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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.
Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.
Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.