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Number of Employees: 12,500
Headquarters: 8000 Bent Branch Dr (Mesquite Bend Dr), Irving, TX 75063-6023. (972) 409-1300
Michaels is a retail chain that sells arts and crafts supplies. First opened in 1976 in Dallas, Texas, the chain competes with Jo-Ann Stores, Hobby Lobby, AC Moore and Ben Franklin. With 10 private labels and a host of other brand name merchandise, each Michaels store carries more than 40,000 different products, including arts and craft supplies, bakeware, scrapbooking supplies, beads, yarn, picture frames and home d'cor. There are almost 1050 Micheals stores throughout 49 states and Canada.
The majority of applicants that interview for a position at Michaels report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face or group interview with a store manager in which standard interview questions are posed. An example might include a question such as, "What is your favorite product sold at Michaels?" Management positions may be required to take a personality test, be asked to submit to a drug test and participate in a group interview. Potential employees can apply online or in person, and phone interviews are sometimes conducted.
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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.
Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.
Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.