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Number of Employees: 19K+
Headquarters: 3111 West Allegheny Avenue Philadelphia, PA 19132
Pep Boys is a nationally recognized auto parts and service center chain that caters to both do-it-yourself car lovers and those who prefer others to do the dirty work on their vehicles for them. With over 800 supercenters and auto service locations in 35 states, the company prides itself on providing customer service that reflects the values and legacy of its founders Manny, Moe, & Jack. At the company's service centers, employees perform a full complement of auto repairs, from oil changes, tire repairs and maintenance, and wheel alignments, to break servicing, engine maintenance, and state emissions checks. At its supercenter locations, Pep Boys sells new and remanufactured car parts, lubricants, tires, vehicle electronics, accessories, and tools to meet every customer's auto repair needs.
At Pep Boys, job applicants interview for a range of positions, from auto mechanic to service manager, and more. Many of the questions involve knowledge verification of the technical information required for the job, such as "What is fuel injection." Some Pep Boys candidates reported that the company has a strong interest in grooming employees to remain with the company long-term. Knowledge about the company mission, growth, opportunities and applying skills to the culture and overall goals may be necessary and viewed favorably. For more senior positions, the interviewer may ask you to recall a challenging situation and a solution.
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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.
Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.
Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.