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About PetSmart

Number of Employees: 5000+

Headquarters: 19601 N. 27th Ave Phoenix, AZ 85027

PetSmart, founded in 1986, is an American retail chain that sells specialty pet supplies. Additionally, PetSmart offers services, such as dog training and pet grooming, while some locations have boarding facilities. Originally called PetFood Warehouse, the name and logo changed in 1989. To keep up with the changing times, the Petsmart.com website opened in 1996. There are currently over 1160 PetSmart locations nationwide, in addition to 165 PetsHotels locations.

What to Expect When Interviewing

The majority of applicants that interview for a position at PetSmart report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face or group interview with a store manager in which standard interview questions are posed. An example might include, "Describe a time when you had to deal with an angry customer?" Management positions may be required to take a personality test, be asked to submit to a drug test and participate in a group interview. Potential employees can apply online or in person, and phone interviews are sometimes conducted.

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Popular Job Categories

Cashier

Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.

Overnight Replenishment Associate

Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.

Loss Prevention Associate

Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.