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Number of Employees: 90,000
Headquarters: 500 Staples Dr. in Framingham, MA 01702
Staples is a chain of office supply stores that was founded in 1986 in Brighton, Massachusetts. In the US, it operates exclusively under the Staples name, while throughout Europe, China and Canada, its stores have variations on the Staples name. Staples sells office machines, computers, software, office supplies, paper and business services, including copying and printing. Staples also has a web presence at Staples.com. There are more than 1500 Staples location in the US and more than 2200 worldwide.
The majority of applicants that interview for a position at Staples report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face or group interview with a store manager in which standard interview questions are posed. An example might include, "How would you convince a customer to purchase this laptop?" Management positions may be required to take a personality test, be asked to submit to a drug test and participate in a group interview. Potential employees can apply online or in person, and phone interviews are sometimes conducted.
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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.
Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.
Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.